Wellness + Care: Resources for Mental and Physical Health
If you have questions or suggestions for keeping our community connected and supported during this time of rapid change and uncertainty, please reach out to the Nicholas School Care and Support Team at care+support@nicholas.duke.edu.
Following the advice of the Center for Disease Control (CDC): If you think you have been exposed to COVID-19 and develop a fever and symptoms, such as cough or difficulty breathing, call your healthcare provider for medical advice. View Duke Health Coronavirus updates.
For mental and physical wellness resources at Duke, visit the Keep Learning - Wellness Strategies website.
The hours/days and format of service offerings below may change as circumstances change, so please always refer to the organization’s website for most current information.
Wellness + Care Resource Directory
For All Students
- If you feel sick, you should call Student Health during business hours at 919-681-9355 and choose option 2 to speak to a triage nurse if you are experiencing any symptoms or have any concerns. After hours, students should call 919-681-9355 and follow the prompts to speak to a nurse.
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Choose Option 1 for COVID Hotline related concerns.
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Choose Option 2 or remain on the line for other health concerns.
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Medical emergencies should call 9-1-1
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Student Health is the primary source for a wide range of healthcare services, including prescription management and dental health, for all Duke Students, many of which are covered by the student health fee. Call 919-681-9355 to speak with a nurse or make an appointment. (Dental services are not covered by the Student Health Fee.)
- Blue Devils Care
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Blue Devils Care provides no-cost mental health support for any full or part-time degree-seeking undergraduate, graduate or professional student residing in the U.S. This free service is available 24/7 for common issues and concerns that can be safely and accurately discussed and treated virtually (on-demand and scheduled options available). Visit BlueDevilsCare.duke.edu for registration information. Due to licensing laws, TalkNow is the only service available outside of the U.S. In order to use this service, students must download the TimelyCare app in the U.S. prior to any travel. Students also must use a U.S. phone number or VPN while abroad to access TalkNow services.
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- CAPS
- Counseling and Psychological Services (CAPS) provides care for Durham and Beaufort students (telehealth and in-person), including helping students manage stress or deal with situations best addressed in collaboration with a trained mental-health professional. To initiate services, call CAPS at 919-660-1000, 10AM – 3PM, Monday - Friday.
- DukeReach
- Concerned about the physical or mental wellbeing of yourself or another student? Submit a DukeReach report or call 919-681-2455.
- COVID Resources
- The Duke United site provides students current resources for testing, symptom monitoring, data, community messages, FAQs. Student specific resources and policies are also provided at Duke’s Keep Learning site.
- Beaufort-based students should refer to weekly COVID testing emails for current testing days/times.
- COVID testing questions?
- Durham-based MEM, MF students: nicholas_covid_questions@nicholas.duke.edu
- Durham-based Graduate students: grad-surveillance-testing@duke.edu
- Beaufort-based MEM, MF, Graduate students: duml_covid_questions@nicholas.duke.edu
- DuWell
- The Duke Student Wellness Center helps students focus on their individual wellness by looking at the integration of many areas of life, including financial, social, spiritual, intellectual well-being, mind-body, and the environment around them. The center provides individual services, does group outreach, and acts as consultants as well as a hub of information on wellness.
- Student Ombudsperson
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Ada Gregory serves as Duke's student ombudsperson by acting as a confidential resource to undergraduate, graduate, and non-school of medicine professional students. The role of the ombuds is primarily to provide Duke students with a neutral, confidential, and safe environment to listen, discuss concerns and help clarify important issues, as well as to help identify and refer students to appropriate resources, explain policies and processes, and also neutrally assist in conflict resolution, and offer coaching. (ada.gregory@duke.edu, 919-660-2444)
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- Student Disability Access Office (SDAO)
- SDAO strives to ensure that students with disabilities are provided the tools they need to fully access all aspects of student life inside and outside of the classroom. SDAO works with students individually to establish academic adjustments and auxiliary aids and services, more frequently referred to as academic accommodations for the purpose of eliminating the environmental barriers impacting the student’s equitable access to the campus facilities, programs and activities. sdao@duke.edu, 919-668-1267
- Identify and Cultural Centers
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Identity and Cultural Centers serve as resources and places of connection and support for many students. Centers include Center for Multicultural Affairs, Center for Muslim Life, Center for Sexual and Gender Diversity, International House, Jewish Life at Duke, Mary Lou Williams Center for Black Culture, and the Women’s Center.
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Visit Religious Life at Duke to connect with leaders from any of Duke's diverse faith groups, all of whom are experienced in offering emotional and spiritual care, and a non-anxious presence with a humanistic listening ear.
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- Keep Learning
- Key Resources for Students – Official updates on the services available from Academic Advising, the Academic Resource Center (ARC), Duke Libraries, Blue Devils Care, CAPS, DukeReach, Student Health, Student Disabilities Access Office and Duke OIT
- Graduate & Professional Student FAQs
NSOE Support Contacts
- Sherri Nevius, sherri.nevius@duke.edu
- Cindy Peters, petersca@duke.edu
- Nancy Kelly, nkelly@duke.edu
- Danielle Wiggins, danielle.wiggins@duke.edu (PhD)
- Rachel Lo Piccolo, Rachel.lopiccolo@duke.edu (MSC PhD)
- Alexis Sharp, alexis.sharp@duke.edu (ITEHP PhD)
- Katie Wood, katie.wood@duke.edu (DUML)
- Steph Klein, stephanie.klein@duke.edu (DUML)
Marine Lab Community
In addition to Blue Devils Care and CAPS resources, students in Beaufort will have the opportunity to utilize local mental healthcare providers. Please review the provider list Mental Health Care Providers for Duke Marine Lab Students. To utilize this service, contact the Durham-based Referral Coordinator Lia Gilmore, LCSW, Duke CAPS at 919-660 1012 or liadainn.gilmore@duke.edu. Please contact Katie Wood (katie.wood@duke.edu) with questions about services.
Beaufort-based students looking for other community-based services can visit the Town of Beaufort website: Community Resources for Beaufort Residents or reach out to the DUML staff listed above for assistance.
For International Students
- International House is open online, office hours: 9 AM – 5 PM. Sign up for a remote advising appointment with an International House staff member and learn which programs will be moving to an online format.
- Keep Learning: International Students
For Graduate Students
- Duke Graduate School coronavirus page
- Resource Directory for Graduate and Professional Students
Durham Community
- Resource website from Duke’s Office of Durham and Community Affairs
- List of local food kitchens, pantries – compiled by End Hunger Durham, info updated daily
Duke Community
- DukeList - NetID login required - support for essential workers including child care, elder care and pet care, as well as listings for part-time and full-time work, housing, rentals, items for sale and other services
For Faculty & Staff
- Keep Working: Well-being - Online fitness programs, emotional health services, health assessments and webinars on various health topics
- NCDHHS - Childcare support in NC
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Balancing Work and Life as a Work-from-Home Parent (NetID required, free) - LinkedIn Learning course
- Center for Child and Family Health - Resources and Community Updates for COVID-19
- The Muse Article - 7 Tips for Working From Home with Kids
- BBC Article - How to Work From Home with Your Kids
- Duke Family Support Program - Duke support for those caring for elders
- Personal Assistance Services - PAS - Duke's free confidential counseling service
If you have questions or suggestions for keeping our community connected and supported during this time of rapid change and uncertainty, please reach out to the Nicholas School Care and Support Team at care+support@nicholas.duke.edu.
For PhD / Doctoral Students
- Pandemic-Related Information for Graduate School Students - This page provides information for Duke Graduate School students and will be updated as Duke's operations evolve with the pandemic situation. Graduate School students who have questions about Duke’s pandemic-related plans should first check this page and returnto.duke.edu. If the answer is not on either site, please send your question to gradschool@duke.edu.
- Please find forms, updates and a message archive related to the Nicholas School and Marine Lab research communities on the Research & Field Work page of the Nicholas Intranet (NetID required).
For the Research Community
Please find forms, updates and a message archive related to the research community on the Research & Field Work page of the Nicholas Intranet (NetID login required).
For Faculty & Staff
Updates, memos and announcements for faculty and staff can now be accessed on the Nicholas Intranet (NetID login required). Resources related to COVID-19 Technology Support and Wellness & Care are also available on the Intranet.
Key Duke Resources For COVID Policies, Updates
Return to Duke Updates
For the latest updates on the fall semester, visit Duke's Return to Campus website: returnto.duke.edu